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Administrative Officer, Membership Services
  • Based in Melbourne CBD location, close to public transport
  • Permanent position

The Royal Australian and New Zealand College of Psychiatrists (RANZCP), the principal organisation representing the medical specialty of psychiatry in Australia and New Zealand, is seeking to appoint an Administrative Officer, Membership Services to join the Membership and Events Department.


Reporting to the Manager, Membership Operations, this position will play a key role in supporting the RANZCP membership, by ensuring the effective administration of a range of membership services, developing member communications and by providing front-line information and support to members.


 The successful applicant will demonstrate:

  • Relevant degree or experience in customer service or administration in a health or membership organisation.
  • Strong attention to detail, and experience in administrative systems.
  • A strong customer service ethic and a professional, mature and proactive approach.
  • Good interpersonal skills, plus demonstrated high-level written communication skills.
  • Good organisational and time management skills.
  • A high level of typing skills and computer literacy, including proficiency in Microsoft Office applications and experience in database usage.
  • Ability to build relationships, liaise effectively and work collaboratively with staff and College members.
  • Experience in usage of membership databases and website content management systems is desirable.
  • Flexibility to assist team members as required.
  • Initiative and ability to undertake work with limited supervision and capacity to work collaboratively and cooperatively as a member of a team. 


In order to be considered for the position, all applications must be forwarded via the Expr3ss! link, and must include a current resume and a cover letter addressing the Key Selection Criteria.


Applications close: COB Monday 14 August 2017


RANZCP is an Equal Opportunity Employer and encourages applications from Aboriginal and Torres Strait Islander peoples 

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